Hortico Inc.

Customer Information and Terms

Conditions of Sale - Terms

Conditions of Sale - for Shipments (Retail and Wholesale)

Hortico's Replacement Policy

Off-Season Ordering and Shipping

Availability: The web site is updated with inventory at the beginning of the season, therefore at the end of the season inventory may be short on some varieties.

Changes or Additions to Retail Orders by mail, fax, or telephone call will be accepted. However, if your order is already being processed, we cannot guarantee that your changes will be made before shipping, and may become a new order, reflecting shipping costs accordingly.

Pick Up Orders - Please submit your order, allowing for time, so we can have your order ready when you need it. Call ahead to pre-arrange a pick up date and time, especially during the busy spring season, to avoid delays. Your order can be picked up at our shipping yard Monday through Saturday, 7:00 a.m. - 8:00 p.m., from the end of March to June. July through December hours are 7:00 a.m. - 5:00 p.m.

Plant Grade - Our preference is to ship No.1 grade plants (3 branch). In the case the No.1 grade plant is sold out a grade No. 1.5 (2 branch) will be shipped in its place and receive a discounted price unless the customer specifies otherwise.